YUMO FAQ
1. Does YUMO offer sizes for all body types?
Yes. All YUMO collections are designed with comfort and flexibility
in mind to suit a wide range of body shapes and sizes. We believe every body
deserves to move freely and feel confident. YUMO offers Sizes from S to XL at
the moment
2. How do I find the right size?
We provide a detailed size guide on every product page. If you are
unsure, feel free to reach out to our team via Hotline whatsapp +628138547118 and
we will be happy to help you find the best fit.
3. Are YUMO products suitable for intense workouts?
Yes. Some of our collections, such as Running and Gym, are designed
specifically for high-performance training. They are made with lightweight,
durable, and quick drying materials to support your movement.
4. What materials do you use?
We use a blend of premium materials including nylon, spandex, and
polycotton. These fabrics are soft, flexible, and made to last. You can find
the full material breakdown on each product page.
5. Are YUMO clothes sweat friendly?
Yes. Most of our pieces feature quick dry technology that helps
absorb moisture and keeps you feeling fresh and comfortable throughout your
activity.
6. Can I return or exchange my item if it doesn’t fit?
Absolutely. We accept returns or exchanges within 7 (Seven) days of
receiving your order, as long as the item is unworn and in its original
condition with tags and packaging intact.
7. Do you ship across Indonesia & International?
Yes. We deliver to all areas across Indonesia and worldwide through
our trusted shipping partners. Estimated delivery time and cost will be shown
at checkout.
8. How long will delivery take?
Delivery time depends on your location.
- Jakarta and surrounding areas: 2 (Two) working days
- Outside Jabodetabek: 3 (Three) working days
- Outside Java: 3-5 (Three – Five) working days
- International: 7-10 (Seven – Ten) working days
9. How do I track my order?
Once your payment is confirmed, you will receive an email or
WhatsApp message with a tracking number and link so you can follow your package
in real time.
10. Is YUMO available offline?
Currently, YUMO is available through our official marketplaces, as
well as pop up store at ;
- GAON by MOOV Gunawarman Jakarta Selatan
- HUOMN Sukawati, Ubud Bali
For the full experience, including exclusive collections and special
offers, we recommend shopping directly on our site.
11. Do you have a membership or rewards program?
Yes. We offer a YUMOSTAR program where you can earn points, enjoy
special discounts, and get early access to new drops. Sign up for free at www.yumoactive.com/yumostar
